Privacy policy
PRIVACY POLICY Effective Date: 27 July 2025
Last Updated: 27 July 2025 EverChew ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website everchew.com (the "Site") or make purchases from us.
1. INFORMATION WE COLLECT
Personal Information You Provide
We collect personal information you voluntarily provide when you:
Create an account or make a purchase
Subscribe to our newsletter
Contact customer service
Participate in surveys or promotions
This information may include:
Name and contact information (email address, phone number)
Billing and shipping addresses
Payment information (processed securely by our payment processors)
Pet information (dog's name, breed, size) for product recommendations
Communication preferences
Information Collected Automatically
When you visit our Site, we automatically collect certain information through cookies and similar technologies:
IP address
Browser type and version
Device information and operating system
Pages visited and time spent on our Site
Referring website or source
Search terms used to find our Site
2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and customer service
Account Management: To create and manage your account
Communication: To send order confirmations, shipping updates, and respond to inquiries
Marketing: To send promotional emails and product recommendations (with your consent)
Website Improvement: To analyze Site usage and improve our services
Legal Compliance: To comply with applicable laws and regulations
3. INFORMATION SHARING AND DISCLOSURE
We may share your personal information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in:
Payment processing (Shopify Payments, PayPal, Stripe)
Shipping and fulfillment
Email marketing services
Website analytics (Google Analytics)
Advertising platforms (Facebook/Meta Pixel)
Customer service tools
Business Transfers
We may share information in connection with a merger, acquisition, or sale of our business.
Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or property. We do not sell or rent your personal information to third parties for their marketing purposes.
4. YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have the following rights regarding your personal information:
Right to Know
You have the right to request information about:
Categories of personal information we collect
Sources of personal information
Purposes for collecting personal information
Categories of third parties with whom we share information
Right to Access
You can request access to the specific personal information we have collected about you.
Right to Delete
You can request deletion of your personal information, subject to certain exceptions.
Right to Correct
You can request correction of inaccurate personal information.
Right to Opt-Out
You have the right to opt out of:
Sale or sharing of personal information for targeted advertising
Profiling for automated decision-making
5. HOW TO EXERCISE YOUR RIGHTS
To exercise your privacy rights:
Email us at: info@everchew.com
Call us at: 512-249-2890
Mail us at: EverChew, 2210 W. Main St., Suite 107-125, Battle Ground, WA 98604
We will verify your identity before processing your request and respond within the timeframes required by applicable law.
6. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Residents of applicable states: To opt out of the sale or sharing of your personal information, please email us at info@everchew.com.
Or you may alternatively reach us by:
Call us at: 512-249-2890
Mail us at: EverChew, 2210 W. Main St., Suite 107-125, Battle Ground, WA 98604
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
8. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. DATA RETENTION
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. CHILDREN'S PRIVACY
Our Site and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.
11. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site and updating the "Last Updated" date.
13. CONTACT INFORMATION
If you have questions about this Privacy Policy or our privacy practices, please contact us: EverChew
Email: info@everchew.com
Phone: 512-249-2890
Address: EverChew, 2210 W. Main St., Suite 107-125, Battle Ground, WA 98604
14. STATE-SPECIFIC NOTICES
California Residents
"Do Not Sell or Share My Personal Information"
Under the California Consumer Privacy Act (CCPA) and its expansion through the California Privacy Rights Act (CPRA), you can achieve your "Do Not Sell or Share My Personal Information" by following this link info@everchew.com. Or you may alternatively reach us by:
Call us at: 512-249-2890
Mail us at: EverChew, 2210 W. Main St., Suite 107-125, Battle Ground, WA 98604
This Privacy Policy complies with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Virginia Residents
This Privacy Policy complies with the Virginia Consumer Data Protection Act (VCDPA). Colorado Residents
This Privacy Policy complies with the Colorado Privacy Act (CPA). Connecticut Residents
This Privacy Policy complies with the Connecticut Data Privacy Act (CTDPA).